Easy Return and Refund Policy (Domestic & International)
Shop Taqwa
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Easy Return and Refund Policy at Shop Taqwa
Welcome to Shop Taqwa! Your satisfaction is our mission. That’s why we proudly offer an Easy Return and Refund Policy designed to provide peace of mind with every purchase. Whether you’re ordering from within the U.S. or internationally, our process is simple, transparent, and customer-friendly.
We believe online shopping should be joyful and risk-free, which is why our Easy Return and Refund Policy ensures a hassle-free experience from start to finish.
🕒 Return Window
Domestic Orders: 30 days from the date of purchase to initiate a return or exchange.
International Orders: 60 days from the date of delivery to request a return.
Returns requested after the time frame will not be eligible for a full refund.
✅ Eligibility Requirements
To qualify under our Easy Return and Refund Policy, items must:
Be unused and in the same condition received
Be in the original packaging
🚫 Non-Returnable Items
Some products are non-returnable due to health, safety, or practical reasons:
Perishable goods (e.g., food, flowers)
Intimate or sanitary products
Hazardous materials, flammable liquids or gases
Gift cards
Downloadable software
Select health and personal care items
👉 See our Terms of Service for the full list.
🔄 How to Initiate a Return
Provide proof of purchase (receipt or order confirmation).
Do not return items to the manufacturer.
Ship returns to:
Shop Taqwa LLC
Attention: Product Returns
36956 Gregory Dr.
Sterling Heights, MI 48312-2823
United States
📦 Return Shipping Responsibility
Customers are responsible for return shipping costs unless:
We shipped the wrong item
Your item was damaged in transit
In those cases, Shop Taqwa covers shipping under our Easy Return and Refund Policy.
💡 Partial Refunds May Be Granted For:
Items with clear signs of use
Opened media (CDs, DVDs, games, etc.)
Items missing parts due to customer error
Late returns outside the stated period
💳 Refund Process
After receiving and inspecting your return:
You will get an email about your refund status
Approved refunds will be processed to your original payment method within 7–10 business days
International refunds may take up to 15 additional business days to appear
🕵️ Delayed or Missing Refunds
If you haven’t received your refund:
Check your bank account
Contact your credit card company
Contact your bank
Still no refund? Email us at: 📧 Contact@shoptaq.com
🏷️ Returns for Sale Items
Only regular-priced items are refundable. Sale items are non-refundable under our Easy Return and Refund Policy.
🔁 Exchanges
We replace items only if they are defective or damaged.
📧 Email: info@shoptaq.com
📦 Ship to: Shop Taqwa Returns Address (above)
🌍 International Exchanges
Available only if the item was damaged in shipping. Please contact us with:
Photos of the item
Your order details
🎁 Gift Returns
If marked as a gift:
A gift credit will be issued
A gift certificate will be mailed
If not marked as a gift or shipped directly to the buyer, refunds go to the original purchaser.
🚚 Return Shipping Tips
Use a trackable service or add shipping insurance. Shop Taqwa is not responsible for lost/damaged return shipments.
Ship to: Shop Taqwa LLC
Attention: Product Returns
36956 Gregory Dr.
Sterling Heights, MI 48312-2823
📞 Contact Information
For return and refund inquiries:
📞 +1 (586) 345-3494 (call or text)
💬 Still Have Questions?
Use our Live Chat or explore our FAQs.
Also, check out our Best Sellers and Product Categories to find your next favorite item!
At Shop Taqwa, our Easy Return and Refund Policy is just one way we ensure your shopping experience is positive, secure, and stress-free.
Thank you for shopping with Shop Taqwa!
