Easy Return and Refund Policy | Shop Taqwa

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 ✨ Easy Return and Refund Policy at Shop Taqwa

Welcome to Shop Taqwa! 💚 Your happiness means everything to us, and we want every purchase to bring you joy and peace of mind. That’s why we proudly offer an Easy Return and Refund Policy — simple, transparent, and stress-free.

We believe shopping online should always feel safe, fun, and risk-free 🛒✨. If something doesn’t meet your expectations, our return process is designed to be quick and customer-friendly from start to finish.

🕒 Return Window

• Domestic Orders (U.S.): 30 days from the date of purchase to request a return or exchange.
• International Orders: 60 days from the date of delivery to request a return.

⚠️ Returns submitted after these timeframes may not qualify for a full refund, so please contact us promptly if you’d like to initiate a return.

✅ Eligibility Requirements

To qualify for a return, items must:
✔️ Be unused and in the same condition as received
✔️ Be returned with the original packaging intact
✔️ Include proof of purchase (receipt or order confirmation)

This ensures we can process your return quickly and smoothly.

🚫 Non-Returnable Items

Certain products cannot be returned for safety and practical reasons, including:

• Perishable goods (such as food, flowers, or plants)
• Intimate or sanitary items
• Hazardous materials, flammable liquids, or gases
• Gift cards 🎁
• Downloadable software 💻
• Certain health & personal care items

👉 For a full list, please see our Terms and Condition.

🔄 How to Start a Return

1. Gather your proof of purchase.
2. Ensure your item meets the eligibility requirements.
3. Ship your return to the following address:

📦 Shop Taqwa LLC
Attention: Product Returns
36956 Gregory Dr.
Sterling Heights, MI 48312-2823
United States

🚫 Please do not send returns directly to the manufacturer.

📦 Return Shipping Costs

Customers are responsible for covering return shipping costs unless:
✅ We shipped the wrong item
✅ Your item was damaged during delivery

In these cases, Shop Taqwa covers all shipping expenses to make things right.

💡 Partial Refunds May Apply If:

• Items show visible signs of use
• Media items (CDs, DVDs, games) have been opened
• Returned products are missing parts due to customer error
• Returns are submitted outside the stated timeframe

Partial refunds are handled on a case-by-case basis, with transparency at every step.

💳 Refund Process

Once we receive and inspect your return:

1. We’ll notify you via email 📩 regarding approval or rejection.
2. Approved refunds will be credited back to your original payment method within 7–10 business days.
3. International refunds may take up to 15 extra business days to appear.

🕵️ Delayed or Missing Refunds?

If you haven’t received your refund:
🔍 Check your bank account again
💳 Contact your credit card company
🏦 Reach out to your bank

Still nothing? Don’t worry — just email us at 📧 Contact@shoptaq.com, and we’ll help resolve the issue.

🏷️ Sale Items

• Only regular-priced items are refundable.
• ❌ Sale or clearance items are non-refundable.

🔁 Exchanges

We happily replace items if they are defective or damaged.

📧 Email us at info@shoptaq.com
📦 Ship exchanges to the Shop Taqwa Returns Address above

🌍 International Exchanges: Eligible only if your product was damaged during shipping. Please send us:

• Photos of the damaged item 📸
• Your order details

🎁 Gift Returns

If your item was purchased as a gift:
🎟️ You’ll receive store credit or a gift certificate mailed directly to you.

If the item was not marked as a gift, refunds will go to the original purchaser.

🚚 Return Shipping Tips

• Always use a trackable shipping service or add insurance to protect your package.
• Shop Taqwa cannot be responsible for lost or damaged return shipments.

📞 Contact Us Anytime

We’re here to help with your return or refund:
📧 returns@shoptaq.com
📧 info@shoptaq.com
📧 Contact@shoptaq.com
📞 +1 (586) 345-3494 (Call or Text)

💬 Prefer real-time help? Use our Live Chat or check our FAQs for quick answers.

💚 At Shop Taqwa, our Easy Return and Refund Policy is more than just rules — it’s our way of showing you that your shopping experience should always be positive, secure, and stress-free. Thank you for trusting us! 🌿